Narrative tools for helping parties shiftBy Phillip Hart
Building on his presentation last year, Phillip explores systematic, easily remembered, ready-to-use tools that can help parties make shifts that free up the conversation: the "narrative" approach to understanding how people "make meaning", externalising conversations and scaffolding. Through case studies, he will explore how and when they might be useful in your practice.
About Phillip Hart Phillip Hart helps large groups of people have constructive conversations about contentious issues. He has many years experience in a wide range of contexts in the private, public and non-government sectors in:
His previous conference presentations include such topics as: “Conflict specialists and public confrontations”, “Connecting with a hostile audience” and “Riding the tiger: resolving complex many-party issues”.
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You’re in the deep end of a difficult mediation. The parties are locked, completely entrenched. One of them has used the dreaded phrase: “It’s the principle of the thing!” You wonder why you left your previous line of work. Then, you look down at the floor beside you and peer into your toolkit, and what do you see?Registration
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