Emotional intelligence and mediation

with Clare Swetenham

following the SA Chapter AGM

on Tuesday 24 November

Emotional Intelligence is the ability to problem solve with and about emotional information. Emotions are almost always prevalent in conflict situations, thus, looking at ways people recognize, use, understand and manage emotions will give us additional information for use in mediation.

This is the first of a two part series. Clare and Heidi Smith will give a presentation: Mediating personality: MBTI and mediation; How do normal personality differences lead to conflict between parties? in February 2010

About Clare Swetenham

Clare Swetenham is a mediator with successful experience in both family and workplace mediation, at both worker and manager levels. She has recently created CPS workplace solutions and is the principal of this business. Clare also enjoys her lecturing responsibilities with the University of South Australia in the Master of Mediation degree.

Clare brings with her years of experience of mediating disputes with a wide variety of clients. Clare holds a Bachelor of Arts, a Bachelor of Social Work and a Master of Conflict Management.

Clare has a special interest in Emotional Intelligence and how this impacts in conflict situations. Clare is accredited to use the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT) and is using this to work with both employees and leaders to explore how Emotional Intelligence impacts on peoples experience in the workplace. Obviously, conflict and dealing with this is a significant part of this.

Tues 24 November 2009

Time
5.30pm AGM

Consider nominating to join the South Australian Chapter Executive and help provide professional development and networking activities for SA's mediators and ADR professionals. For more info >>

5.45pm Presentation

[Lifts close at 6pm, so please arrive before this]

Venue

Offices of Kelly & Co
21st floor
Westpac Building
91 King William Street
ADELAIDE

[Lifts close at 6pm]

Cost

$5 on the night
to cover drinks and nibbles

RSVP

By 5pm on Monday 23 Nov to leadr@leadr.com.au

Professional development

This event contributes:
1.5 hours for National Mediator Accreditation System
1.5 hours for LEADR accreditation

A podcast of the recording from this meeting will be available to LEADR members on the LEADR website.