Personality and mediation – Ways different people process and use the same information

with Clare Swetenham

on Tuesday 9 February

Differences in perception and judgment are the source of much conflict. If disputants in mediation, or even the mediator, do not understand these differences and assume everyone processes information and makes decisions in the same way, an impasse may be reached – regardless of the substance of the dispute.

Based on the materials developed by Heidi Smith for mediator style training, Clare suggests that psychological type and the Myers-Briggs Type Indicator can be used as a spotlight to help us see and understand more clearly what is really involved in a conflict situation. By incorporating awareness of how people of different personality types tend to behave in conflict, we can better strategise how to approach, communicate and resolve conflict situations.

Want to know more? Come along and join us for this interesting networking event.

About Clare Swetenham

Clare Swetenham is a mediator with successful experience in both family and workplace mediation, at both worker and manager levels. She has recently created CPS workplace solutions and is the principal of this business. Clare also enjoys her lecturing responsibilities with the University of South Australia in the Master of Mediation degree.

Clare brings with her years of experience of mediating disputes with a wide variety of clients. Clare holds a Bachelor of Arts, a Bachelor of Social Work and a Master of Conflict Management.

Clare has a special interest in Emotional Intelligence and how this impacts in conflict situations. Clare is accredited to use the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT) and is using this to work with both employees and leaders to explore how Emotional Intelligence impacts on peoples experience in the workplace. Obviously, conflict and dealing with this is a significant part of this.

Tues 9 February 2010

Time
5.30pm for 5.45pm start
6.45pm Drinks & nibbles

Venue

The Box Factory
(Regency Room)
59 Regent St  South
(Off Halifax St)
ADELAIDE

Cost

$5 on the night
to cover drinks and nibbles

RSVP

By 5pm on Monday 8 Feb to leadr@leadr.com.au

Professional development

This event contributes:
1 hour for National Mediator Accreditation System
1 hour for LEADR accreditation

A podcast of the recording from this meeting will be available to LEADR members on the LEADR website.