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Victoria Chapter The Victorian Chapter offers events and opportunities for networking. Next Chapter event 2010 : info to come 5.30pm Refreshments Cost: $20 LEADR members; $25 non-members This event contributes the following CPD: 1.5 hours for National Mediator Accreditation System and for LEADR accreditation. RSVP to LEADR on 02 9251 3366 or leadr@leadr.com.au For more infomation >> A podcast of the recording from this meeting will be available to LEADR members on the LEADR website. Chapter Executive for 2010 Leta Chen Previous events 2010 An introduction to narrative mediation Previous events 2009 Christmas Party Thursday 10 December – Christmas Party at Barca, Armadale Mediators: born or made? with Helen Collins What are the top 10 personal qualities that influence the mediation process and which ones do you want to develop? Thursday 12 November
Helen told some wonderful stories, sharing anecdotes about colleagues and personal experiences as a mediator, which encouraged the audience to follow suit. The result was a warm, interesting and inclusive hour in which stories and ideas were shared and enjoyed. At the end of the session, and based on her research, Helen distilled 10 top qualities essential to mediators. These were: 1. Empathy A wonderful night was had by all. Making the private sessions work
with Anne Sutherland-Kelly At the Collins Street Mediation Centre. Investigations and mediation in managing workplace issues Investigations and mediations are an evolving aspect of managing workplace issues. Ongoing conflict in the workplace can be distracting and costly. How you manage conflict in the workplace and workplace investigations and mediations will have an impact on morale and the ongoing relationships of staff. LEADR in conjunction with Allens Arthur Robinson hosted this Twilight Seminar with a panel of Adam Lunn (Partner), Michael Jensen (Investigator) and Leta Chen (Mediator) Conflict management systems – international perspectives
Cornwall Stodart’s elegant boardroom provided a comfortable atmosphere for a compelling and thought provoking session. To listen to a podcast of this presentation, click here >> The family business sector: opportunities for mediators and facilitators This interactive sessionprovided an overview of the family business sector – its issues and challenges stimulating discussion of the opportunities to provide mediation and facilitation services to this sector. Recent Victorian executive meeting on board 'Negotiator'
Strong commitment to continuing to deliver high level member events and networking evenings was expressed. Roles within the committee were agreed and the members of the Executive Committee spent some valuable time getting to know each other better. This event for Committee Executive members was made possible by Sally Weincke and was funded by the Executive members who attended. [Pictures are of Sally Wiencke, Director on the LEADR Board at the wheel and Victorian Chapter Secrety, Peter Singer casting off.] Stress management for mediators and conciliators
with Dr Pat Marshall What causes mediator stress and how do mediators cope? What are the attributes that will stand a mediator in good stead when stressful circumstances arise? Do high levels of emotional awareness help when the going gets tough? Chapter Executive for 2009
Find out more, email sally@momentum-cm.com.au Report on events in 2007 Christmas drinks to wrap up the year
with Tania Sourdin speaking on:
From Umbria to the wild wild West… mediator training and advancement
Peter had responded to the LEADR email promoting the "Advanced Commercial Mediator Course" in August. A number of late cancellations led to the call to Australia to bring in reserves, for those who could withstand a 7 day residential workshop in the heart of Umbria, set in the 600AD built St Pietro di Valle Abbey.
He then ran a very engaging experiential which prompted such diverse responses in how to manage a specific negotiating situation from the 30-plus people in attendance. There were those who were determined that their method was the right way and those who positioned their response based upon the targets and those who were willing to be influenced in other ways of thinking. A full report of Peter's presentation will come in the next newsletter. Also see www.mediatormix.org
Nicole Cullen who conceived the idea, hosted the evening and announced that Victoria would be hosting the next national conference. When the mediation threatens to derail – what do i do? Wednesday 24 September 2008
The meeting was well attended by a diverse group of professionals including mediators from both legal and non legal backgrounds. Tim asked probing questions of the audience which focussed on three difficult situations which arise in mediation:
Tim facilitated a veritable brainstorm on breaking impasses and the ensuing discussions featured some colourful and creative examples of mediator strategies and the consequential magical effects. What followed was a highly interactive discussion on topics such as confidentiality, how to deal with emotional exchanges and ethical dilemmas relating to termination of the mediation process. There was an exciting level of participation in the discussion and a wealth of suggestions for addressing ethical dilemmas. The session was characterised by an inspiring theme namely that there are many and diverse techniques to help the parties to persist and achieve resolution. The session also provided guidance for mediators on how to gracefully terminate the mediation process if the circumstances require. The Victorian Chapter Executive has recently commenced a new initiative to benefit members and it involves holding our meetings at different mediation venues around town. Over forthcoming months, Members will have opportunities to see various different venues which are available for hire. This meeting was held at Bureaux, 530 Lonsdale Street which offers mediation and training facilities at commercial rates. www.bureaux.com for more details. The Victorian Chapter Executive wishes to thank Bureaux for hosting this event. The feedback on the session from LEADR members and guests was excellent with participants rating the discussion and the venue highly. The participants called for more sessions like these, in which practitioners can share information and experiences, inspire each other and enhance the tools in their mediation toolbox. CPD: This event contributes the following CPD: ADR within the Australian Defence Force Tuesday 12 August 2008 . Robyn Roberson, Dispute Resolution Practitioner, ADF and Pete Coster, Defence Equity Coordinator for Victoria/Tasmania, ADF, delivered the Vic Chapter’s most recent event. The meeting was well attended by a diverse crowd of LEADR members and guests, including mediators, lawyers and corporate executives. The session proved highly stimulating giving a clear picture of the challenges faced by the ADF’s Fairness and Resolution Centres. Located in each State and Territory of Australia, the Centres have had the challenge of implementing a comprehensive interest-based system for the management and resolution of workplace conflict, unacceptable behaviour and complaints within a power-based system such as the ADF. The speakers also highlighted the diversity of approaches, such as conlfict coaching on offer by the ADF. Two initiatives also undertaken by the Chapter included the showcasing of the facilities offered at the Collins Street Mediation Centre, 15/350 Collins Street; a highly suitable venue available to practitioners on a casual basis. The other initiative included the opportunity for interested members and guests to join for a casual meal after the event; a practice the chapter is hoping to firmly establish as part of its post-event activities. The Collins Street Mediation Centre provides meeting rooms and support facilities for mediation, arbitration, conciliation and negotiation. CPD: 1.5 hours for National Mediator Accreditation System, 1.5 hours for LEADR accreditation. Transformative mediation practice Tuesday 17 June 2008 As a practice, transformative mediation is gaining increasing popularity within the ADR community. At this session, two experienced transformative practitioners, Janine Björkman and Jim Cyngler, demonstrated their skills in a live role play. (Janine is seated on the left of left hand photo. Jim is standing.)
Tuesday 29 April 2008. Practical steps on how to get started in a mediation practice: business development, de-briefing/mentoring and other practicalities presented by Di McDonald and Michael Tiernan. Read a report on the presentation >> Report on events in 2007 On Thursday 29 November, members and friends of LEADR met for our annual AGM and Christmas dinner. On 16 October at 5.30pm Jon Schauder lead a skills-based workshop on resolving high level conflict and Margaret Halsmith, LEADR's National Chair also gave an address. On 29 March, over 50 LEADR members enjoyed a lively presentation by Alan Parker who displayed his uncontested expertise as a “behavioural scientist” and won over the crowd with his demonstration of a negotiation between a parent and a 15 year old child. As usual, Alan’s presentation was riveting and we are grateful to Alan for inspiring us and to the CMA Centre for hosting this event. On a cold Melbourne evening on 31 May Julie Walker led an interactive discussion with LEADR members on conflict coaching – a popular new approach which combines coaching and ADR in workplace settings. When Julie is not coaching, she lives on her yacht in Far North Queensland and given we met Julie in the middle of Melbourne’s winter, many of us were envious of Julie’s novel approach to achieving work-life balance. Department of Justice ADR project Nicole Cullen of the Victorian Chapter Executive attended an ADR Strategy Planning Conference held by the Department of Justice on 22 June 2007. Nicole’s report on this government research project was included in the LEADR newsletter. The research results are contained in number of reports issued by the Department
Copies of these reports are available online at www.justice.vic.gov.au (click on “about us” and “our goals”) For further information see the abovementioned website, contact Nicole at nicolecullen@financialservicescomplaints.com
Queries? Let us help Contact us for more information or assistance. Telephone: 02 9251 3366
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