Stress management for mediators and conciliators

with Dr Pat Marshall

What causes mediator stress and how do mediators cope? What are the attributes that will stand a mediator in good stead when  the going gets tough?

LEADR (VIC) is excited to be opening our year of professional development events with an interactive presentation by Dr Pat Marshall who recently completed her PhD on the topic of mediator stress.  If you missed Pat’s informative presentation at the National Mediation Conference in Perth last year, now is your chance!

This session will appeal to mediators and conciliators working in any field and will also be of great interest to those who are responsible for the training and selection of mediators and conciliators, including Ombudsmen, Courts and Tribunals.

About Dr Pat Marshall

Dr Marshall is an educator, facilitator and mediator, gazetted by the Department of Justice, Victoria, and accredited by LEADR.

She is a lecturer with the Melbourne Graduate School of Education at the University of Melbourne, in the Masters program in the areas of interpersonal and group processes, conflict management and action research. From 1996 to 2005 she was a trainer in the mediation courses offered by the International Conflict Resolution Centre at the University of Melbourne.

She has co-authored a text on organisational behaviour, and her thesis on stress and coping among mediators has been published.
She is also a director of her own educational consultancy, and mediation and facilitation service. Her clients have included government departments – both state and federal, corporations, schools, universities, small businesses and community organisations. She is particularly interested in workplace conflict and in the structural conditions that contribute to interpersonal conflict and in the ways these conflicts may be resolved.

About ACPACS

The Australian Centre for Peace and Conflict Studies (ACPACS) at the University of Queensland operates on sites in Brisbane and Melbourne.

ACPACS is a centre of research and practice excellence in the areas of conflict analysis, prevention and management, alternative dispute resolution, peace-building and development and post-conflict reconstruction.