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Conflict coaching in the ADR practitioner's toolkit
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A conflict coach supports and helps an individual to deal with specific conflict situations and to become competent in managing disputes. Conflict coaching is voluntary and confidential enabling people to gain insight in examining their own contribution to conflict and the choices available to them. Conflict coaching is particularly useful as an early intervention strategy, in situations where parties may not be ready or able to bring the conflict into the open, or where there are habitual patterns of destructive conflict. Conflict coaching can be used to prepare people to engage more effectively in negotiation, mediation and relational conflict.
Podcast: Listen to Lynora talk about her session ( 7 mins) >> |
As well, training in conflict coaching deepens and strengthens the skills that practitioners apply in other ADR processes.
This session will enable you to explore the ways in which conflict coaching can be added to your service offering and to your toolkit of dispute resolution processes.Lynora Brooke
Lynora Brooke has been using the CINERGY® model of conflict coaching since training with Cinnie Noble, its founder, in early 2005. With clients across a wide variety of organisations and industry sectors, Lynora finds conflict coaching an invaluable tool for managers and staff to assist them with the management of workplace conflict and for dealing with difficult interactions. With over 30 years as a consultant and manager for a broad spectrum of organisations in a number of countries, including cross-cultural environments, Lynora also has experience in executive coaching, mediation of workplace and commercial disputes and pre-mediation coaching. She has facilitated workshops, including leadership development, strategic planning, risk analysis and project reviews.
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