'kon gres 2009 - LEADR's 10th international ADR conference

Working with emotions in mediation

Audio recording: Listen to this session (80 mins) >>

About this session

Working with the emotions can often be the “x factor” – the bit that gets to the real issue (and can free up stuckness.)

As mediators we need to have a comfortable relationship with emotions – both our own and those of the parties in the mediation process. We need to recognise when emotions are clouding the issue and when they are the issue. We need to know when the expression of emotions is hindering the mediation process and when its healing and therefore integral to the mediation process.

This session will address:

Recognising indicators that emotions – both our own and those of the parties - are at play in the process and the impact of these on the process
Embracing emotions as part of the mediation process
When and how do we facilitate the containing of emotions
When and how do we facilitate the healthy expression of emotions
How do we recognise and manage our own emotions both during and after the mediation process.

This session will focus on skills extension and will include both self reflection and skills development. Participants will have the opportunity to practice skills practice, gain feedback and raise issues from their experience.

Podcast: Listen to Shoshana talk about her session >>

Shoshana Faire

shoshana faire Shoshana is the Co-author of “Everyone Can Win” and has 20 years experience in mediation, specialising in workplace mediations, team facilitation and conflict resolution and “Mediation for Managers” training programs.

Shoshana conducted the Mediation Skills training for the Conflict Resolution Network for five years and trained hundreds of managers, human resource practitioners and counsellors in the skills of mediation and facilitative management practices for organisations including The Australian Navy, TAFE SA, Northern Territory Health, MTE, Anglicare, CSIRO and Sydney University. Shoshana has particular interest is in working with the emotional component of the mediation process thus combining her years of mediation experience and psychotherapy skills.

Qualifications:
Graduated from University of NSW majoring in Psychology & Sociology
Graduate in Advanced Coaching Skills, Institute of Executive Coaching
Certified Neuro Linguistic Programming Practitioner
Conflict Coaching, Cinergy Coaching, Canada
Advanced Mediation Uni. of Western Sydney
Advanced Mediation Training at NCPCR, Minneapolis,1996
Mediation Training – San Francisco Community Board Center
Graduate – Hakomi Somatic Psychotherapy Professional Training